What must I do in case of a breakdown?
Don’t worry: Every car of Carloh has a support contract with ACL.
In the logbook, you will find instructions for the case of an accident and the phone number of your assistance. The Helpline is available 7d/7 and 24h/24. Please stay near your car until the mechanic of ACL has checked the car. He will decide if the problem can be solved locally or if the car has to be towed. If you have a breakdown on the highway, please immediately place yourself behind the crash barrier!
Do not hesitate to contact the Call Centre if you have any problem! An assistant will make sure that you have a replacement car and will inform the following client that the car is out of order.